Returns Policy

Returns Policy 2021-03-03T16:41:49+02:00

Returns Policy

  • All sales are final.
  • As flowers are a perishable item, returns are only accepted under the following circumstances:
  • All issues must be indicated to us within 24 hours of delivery — please call or email us and we will get back to you within 24 business hours.
  • We will happily refund any damaged item, which may have had its quality affected during shipping
  • Returns are accepted on a “quality” basis only — issues of “not liking” the arrangement are not grounds for a return.
  • As flowers are perishable, they must be cared for, as per our instructions provided with the flowers, otherwise they will not last long.